Attending to the human element of ambitious work
The dynamics between people, their mindset, is a lever for success often neglected unless something obvious is wrong. Yet when dynamics are good, teams perform better.
So shaping people's experience of work became my focus because I wanted to know how building good dynamics worked to increase the likelihood of success.
Ambition
Leaders can do many things to help a team perform. But for leadership efforts to stick, so they don't have to keep pushing, this is what matters.
Clarity takes longer than expected, and early ideas and KPIs are often wrong. Keep the direction in dialogue, and welcome questions.
Leaders authorise; role holders step in and inhabit the role, apart from their personal identity. The team supports each role equally.
Make plain speaking safe, and expect it from everyone. Truths are spoken and heard rather than avoided or met with threats, so people can work through the tension that ambition creates.
Stay on the same page, share struggles, listen, and use whatever power you hold constructively. Courage lowers defensiveness and creates space for clarity.
Let's find out where your ambitions are working for you, and where you need help.
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